Refund Policy

Refund & Return Policy

Thank you for shopping at [BuyAura]

We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

Returns

You have [10] days from the date of delivery to return an item.

To be eligible for a return:

* The item must be unused and in the same condition that you received it.
* The item must be in its original packaging.
* You must provide a receipt or proof of purchase.

**Note:** Certain items such as perishable goods, personal care items, and digital products are **non-returnable**.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment.
Refunds may take **5–10 business days** to appear, depending on your card issuer’s policies.

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again.
2. Contact your credit card company—it may take some time before your refund is officially posted.
3. If you’ve done all of this and still haven’t received your refund, please contact us at **\[your email address]**.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at **\[your email]** with details and a photo of the damaged item.

Shipping Returns

To return your product, please mail it to:
[buyaura.pk@gmail.com]

You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable